We are delighted to announce that NavInfo Europe has successfully retained two critical ISO certifications: ISO/IEC 9001, ISO/IEC 27001, and achieved ISO/IEC 27701. Each certification plays a pivotal role in our ongoing commitment to enhancing our offerings and providing our clients with top-tier services.
ISO/IEC 9001: Quality Management System
ISO 9001 is a widely recognized international standard that specifies requirements for a quality management system (QMS). The goal of ISO 9001 is to provide a framework for organizations to consistently meet customer requirements and enhance customer satisfaction. The standard sets out the criteria for a quality management system and is based on a process-oriented approach to managing an organization.
Achieving ISO 9001 certification proves that we are committed to delivering high-quality products and services to all our customers, stakeholders, and partners, and we are dedicated to continuous improvement.
The standard emphasizes robust quality control processes, enhancing customer confidence and satisfaction. It facilitates efficient complaint resolution, contributing to timely problem-solving, while also promoting process improvement, cost savings, and informed decision-making. Through ongoing optimization encouraged by ISO 9001, the organization aims to refine its quality management systems, stay competitive, and achieve long-term success.
ISO/IEC 27001: Information Security Management System (ISMS)
ISO/IEC 27001 is the world’s best-known standard for information security management systems (ISMS). Achieving ISO 27001 means we have successfully met all the guidance for establishing, implementing, maintaining and continually improving an information security management system.
Cybersecurity plays a critical role in today’s world especially with cyber-crime and threats being on the rise. That is why having a state-of-the-art information security management system is essential. An information security management system implemented according to this standard is a tool for risk management, cyber-resilience and operational excellence.
ISO 27701: Privacy Information Management System (PIMS)
We are proud we are one of the first companies in the Netherlands to achieve certification against this standard. ISO 27701 is a standard that provides guidelines for establishing, implementing, maintaining, and continually improving a Privacy Information Management System (PIMS). The goal of ISO 27701 is to address privacy concerns and comply with privacy regulations.
Establishing a Privacy Information Management System (PIMS) for handling personal information transparently and responsibly. The standard enables compliance with global privacy laws and regulations, such as GDPR, ensuring legal adherence and fostering trust with stakeholders. ISO 27701 focuses on identifying and managing privacy risks associated with personal information processing, systematically addressing these risks to safeguard confidentiality, integrity, and availability.
Implementation of ISO 27701 contributes to building and maintaining trust with customers and stakeholders by demonstrating a commitment to privacy through compliance with an internationally recognized standard. Achieving certification establishes a robust PIMS aligned with laws and best practices, earning the trust of individuals, employees, and partners in the marketplace.
We take immense pride in our team’s relentless efforts to achieve all three standards, showcasing our dedication to excellence for both our employees and clients.
“We are proud that we were able to retain all these essential certificates and extend the certifications with Privacy. This milestone underscores our unwavering commitment to quality, excellence, and continuous improvement. The rigorous process of obtaining ISO certification reflects our dedication to meeting and exceeding international standards. I extend our gratitude to our dedicated teams whose hard work and commitment have been instrumental in this achievement. This accomplishment not only validates our commitment to delivering top-notch products and services but also reinforces our position as a trusted partner and supplier. We are excited about the opportunities this certification brings and look forward to consistently raising the bar in meeting the needs and expectations of our valued customers.” – Daniela Bondor, Quality Officer at NavInfo Europe.