Vacancy Technical Account Manager

Description

As a Technical Account Manager within NavInfo Europe you play a key role in first-line analysis and give feedback on the issues that are reported by our customers. Quality of product and service is essential to the continued success of our products delivered to world class automotive and navigation companies.

Tasks and Responsibilities 
General sales support
• Coordinate, support effective communication with customers.
• Identify and escalate priority issues per client specifications
• Actively partner across I&D, business development, marketing and sales to build a strategy that supports the business
• Identify and establish new business opportunities

Change request (CR) management
• Creating correct cost estimates of the CR through cooperation with product team.
• Forming the pricing/ pricing strategy
• Supporting sales team for price negotiation/defense

RFQ management
• Clarify RFQ with customer
• Working on the solution by liaising relevant department
• Creating the forming pricing/pricing strategy based on product roadmap/strategy


What we expect

Competences

• Team player
• Excellent communication skills
• Ability to adjust priorities within new work structures, processes, requirements.
• Customer orientation
• Being able to work under pressure
• Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. 
• Problem solving skills, applying technical, product and organizational knowledge
Requirements • University Degree
• Good command of English
• Chinese language is a pre
• Background in AI, computer vision, autonomous driving and/or large scale computing is a plus
• The role requires frequent travel up to 25%


What we offer

A competitive salary (based on a 40-hour week), consistent with your level of education and experience
• An initial one-year contract with the prospect of an indefinite contract
• One extra month’s salary per year (‘13th month’), plus 8% holiday allowance annually
• 25 vacation days, 5 compensation days
• Flexible working hours
• Extensive training opportunities
• Pension and health insurance scheme
• A fast moving, innovative and international diverse working environment


Apply

If you feel you fit the description and you are interested in working within a fast growing, international and innovative organization with a solid customer base, then please send your CV to hrm@navinfo.eu. You can expect a challenging job with a market conforming employment package.

By submitting your curriculum vitae, you thereby agree to having your personal information archived. Your application will be kept in the recruitment database for one year. However, you will need to apply to each specific job that is of interest. Pre-employment screening of all external candidates is part of the selection process.


Apply online


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