Vacancy Customer Program Manager

Description

• Meet regularly with assigned accounts to continually grow and maintain
an understanding of the customers’ issues/projects and customer
implementation schedule/key milestones
• Visit periodically the assigned customers to obtain feedback on
proposal/product.
• Serve as the primary voice of the customer to bring key customer
needs and expectations back into the organization and advocate on the
customers’ behalf
• Engage in and coordinate efforts to provide customer support and
solutions by coordinating cross-functional teams
• Provide feedback to help reduce internal escalations and improve
products and processes going forward
• Coordinate with the Account Management team to drive value with key
accounts
• Report periodically out to management to identify customer experience
risks and drive internal change to support continuous customer
experience improvement


What we expect

• 3+ Years project management, technical customer support, product
development or related experience in automotive industry
• The ability of collecting, analyzing, presenting data in support of
proposal
• The ability of fostering working relationships and establishing trust
across functional-teams internally and with customers
• Strong interpersonal skills
• Strong influencing skills
• Excellent written and verbal communication skills
• Be willing to travel to customer and regional sales sites as needed


What we offer

 

What we offer
• A good employment package, including market level salary and a pension plan
• Flexible work hours
• You will be working in a competent, young, international and dynamic team
• An international, informal company with a solid customer base


Apply

If you feel you fit the description and you are interested in working within a fast growing, international and innovative organization with a solid customer base, then please send your CV to hrm(at)navinfo.eu. You can expect a challenging job with a market conforming employment package.

By submitting your curriculum vitae, you thereby agree to having your personal information archived. Your application will be kept in the recruitment database for one year. However, you will need to apply to each specific job that is of interest. Pre-employment screening of all external candidates is part of the selection process.


Apply online


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